At Thriceread, we want to ensure that our customers are completely satisfied with our IPTV services. We stand behind the quality of our services and strive to provide the best possible experience to our customers. However, we understand that there may be situations where a customer may need to request a refund. Please read our refund policy carefully to understand our procedures and guidelines.
Refund Eligibility:
- Our refund policy applies to all new subscriptions purchased directly through our website.
- We offer a 7-day money-back guarantee for all new subscriptions, starting from the date of purchase.
- To be eligible for a refund, you must have a valid reason for the refund request, such as technical issues with our service or dissatisfaction with the quality of our service.
Refund Procedure:
- To request a refund, please contact our customer support team via email or Whatsapp within 7 days of your purchase.
- In your refund request, please provide a detailed explanation of your reason for the refund request and any relevant information about your experience with our service.
- Once we receive your refund request, we will review it and determine your eligibility for a refund.
- If your refund request is approved, we will process your refund within 7 business days of our approval. Refunds will be issued to the original payment method used for the purchase.
Exceptions:
- We do not offer refunds for subscriptions purchased through resellers or third-party providers.
- We do not offer refunds for subscriptions that have been used for more than 7 days.
- We do not offer refunds for customers who have violated our terms of service.
We reserve the right to modify our refund policy at any time without prior notice. If you have any questions or concerns about our refund policy, please contact our customer support team. We are available 24/7 to assist you.